What Safety Culture Means in Transport and Logistics

Safety culture is one of the foundation activities in the recently released proposed Master Code changes. It marks an important shift for the transport and logistics industry – moving from a focus on policies and procedures to how safety is actually practised in daily operations.

In this video, Kelly Hosken explains that safety culture can sound complex, but simply put, it’s the way we do things around here. It’s shown through the choices leaders and staff make every day. It’s whether the boss really means it when they say “don’t drive tired”, and whether the team calls out unsafe shortcuts instead of looking the other way.

This matters in transport and logistics, where people often work on the road, in shifts, and in isolation. Creating an environment where people feel safe to speak up is essential to strong safety outcomes.

As Kelly shares, improving safety culture not only keeps people safe but also delivers business benefits, including fewer incidents, less downtime, better staff retention, and stronger customer loyalty.

Watch the video below to hear Kelly’s insights on building safety culture in transport and logistics.